Having worked in the Roofing industry for so long we have noticed that a few questions get asked more than others. In order to help, we have listed those questions here for you. If you have specific questions or would like help with the issues below, feel free to contact us and we will be happy to help.
Don't panic! If the leak is near to electric sockets or appliances make sure they are turned off. We always recommend to try and solve the leak as soon as possible. Compare it to toothache, it's not going to go away. CALL us now on 01782 954694 or email mailbox@msimpsonandsons.co uk. We will react quickly and attend straight away, or carry out an inspection on a time and date which suits you.
View our 5 star reviews on Google by clicking here. Our reputation is based on strong recommendations from local customers. We have many testimonials from our customers. You will find these on our Testimonials Page. or carry out an inspection on a time and date which suits you.
Yes, we are insured through Public Liability.
Yes, we never charge for providing estimates. We also offer free roof reports.
Yes plenty, collectively as a family business we have over 100 years in the trade.
Not necessarily. You may find inexperienced, less skilled roofers near you. We use the best materials, which are installed by a skilled workforce whilst striving to quote competitively.
Yes, all new roof installations will be guaranteed. Repairs can also be guaranteed in some cases. We also offer Insurance Backed Guarantees for new roof installations for complete piece of mind.
It depends on the size of the job. A semi-detached pitched roof replacement should be complete within 5-7 working days (weather permitting).
Firstly, we advise on what (if any) work is required. We will then provide a full written quotation with NO HIDDEN EXTRAS. Our prices always include waste disposal, scaffolding, materials and labour. In the rare event of unforeseen work, we always inform you first so that you can decide on what happens next. We believe that so call "Cowboy Builders" should not be trusted, that's why we are members of the Staffordshire Trader Register. We also support the Responsible Trader Scheme.
In most cases, no. We may request a deposit if the value of the contract is higher than usual. Rest assured, the deposit will be protected using a Deposit Protection Scheme.
We are always happy to help. We will request for you to show us a written quote you have received, we will then attempt to match or price below that amount.
Having a new roof installation carried out will obviously cause a degree of disruption. However, we strive to make the process as stress-free as possible. Our contractors are always instructed to ensure noise, dust, mess is kept to a minimum. We always work hard to ensure your work is done as fast as possible whilst maintaining the highest of standards.
Our staff are IOSH trained and are CSCS card holders. We are also assessed by nationally recognised SafeContractor. For larger commercial projects our Head Contractor will always provide Method Statements and Risk assessments.
No, we continue to carry out all aspects of work including: